Unfortunately we don’t but there are local stockists that have a selection of popular products for your convenience.
Wild Tasmania at Salamanca – large range of products
Miss Bond at Salamanca Art Centre
Lily & Dot – Elizabeth St Hobart. Stocks select range of Little Locals
Mint Gallery in St Helens
Crystal Mantle in Penguin
Waterfalls Cafe at Mt Field NP entrance
Port Arthur Historical Site Gift Store – select range
Email Rowena on firstname.lastname@example.org if you need any products urgently. We can try and help sort something out or pick up from our North Hobart workshop if time is available.
Every Saturday we are at our permanent stall 212, which is easily located in the middle of the market outside Salamanca Fresh. If we are absent due to unexpected events it will be posted on our social media accounts to let you know.
All our range is available each Saturday, and it’s a great way to meet each other and try out products.
All our orders are sent throughout local Tasmania, all over the mainland Australia and world wide. We use Australia Post to send all parcels and we have a flat rate $10 for all Australian orders, no minimum or maximum limit on amount of products orders in one order. Orders are mainly sent within 1-2 days post order placement during Monday – Friday.
For International orders, we currently offer Standard Economy Air. You can get a quote on the postage before checkout, so please also consider extra insurance and signature on delivery if you are concerned at the safety of your parcel upon delivery to your premises. The flat rate of $10 does not include international orders.
All orders are subject to a 30 day refundable time limit. After this, no refunds will be made due to change of mind or allergy to an ingredient that is written on the label. Please read all labels prior purchase or on the internet if you have a known allergen. We only will agree to a refund if the product is unfortunately at fault of ours, and if this occurs, MO will ask to pay for the products to be returned to check the QC. If the product is deemed faulty, we will offer a full refund or can replace the returned product. We will offer you a choice. Please do not tamper with the product at all so we can thoroughly check the returned product.
Yes definitely. No personal data is shared to any third party and is secure within the WordPress website. There is a SSL certificate on the website that is always current.
No personal credit card details are kept or recorded. Payments are made through secure website of Stripe, Paypal & Afterpay. Direct Bank Transfer is your responsibility for safety due to safe connections to you internet banking and accessing your personal banking logins. Never get anyone else to do your internet banking for you as this will compromise the safety of your bank accounts.
Yes most definitely. Rowena is fully registered with the AICIS Scheme that is compulsory with all soap makers who sell their end products. AICIS #NIC513232
We are also fully insured with product and public liability insurance.
Milie Organics ABN is 75 639 781 945
We offer $6 local delivery for close Hobart and surrounding suburbs and will be delivered on Tuesdays and Thursdays. You will receive a text when drop off has occurred or if there is any issues with delivery. Please make sure you have popped in the correct postcode and selected the Local Hobart Delivery option on the checkout to get $6 delivery.
LOCAL $6 DELIVERY TO POSTCODES 7000, 7004-7006, 7008-7011, 7015, 7016, 7018-7020, 7170, 7171